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Outline

Medication errors can have serious consequences for patient safety and health. To address these incidents effectively, the Medication Incident and Discrepancy Report Form serves as a crucial tool for pharmacists. This form is designed to document all medication incidents, whether they involve an actual error affecting a patient or a discrepancy that has not yet reached the patient. The process begins with the pharmacist who discovers the error, who is responsible for initiating the report. Key sections of the form include patient information, details about the medication involved, and the type of incident or discrepancy. For example, it allows the pharmacist to specify if the patient received an incorrect dose, an outdated product, or if there was a documentation issue. Additionally, the form requires the pharmacist to identify contributing factors, such as improper patient identification or misinterpreted drug orders. Notification of both the patient and the physician is also a critical part of the process, ensuring that all parties are informed of the incident. Lastly, the form includes a section for follow-up actions, which can help prevent future errors by addressing underlying issues. By using this form, pharmacists can enhance communication, promote safety, and contribute to a culture of accountability in medication management.

Sample - Medication Error Form

MEDICATION INCIDENT AND DISCREPANCY REPORT FORM

Incident Report #:

MEDICATION INCIDENT AND DISCREPANCY REPORT

1.Use for all medication incidents. Medication discrepancies can be reported at pharmacist’s discretion.

2.The pharmacist discovering the error initiates the report

3.Notify physician and pharmacy manager of all MEDICATION INCIDENTS that could affect the health or safety of a patient

PATIENT INFORMATION

Name:____________________________________

Address:__________________________________

Phone:____________________________________

Sex: _____ DOB:_________________________

Rx #:_____________________________________

PHIN_____________________________________

Error Date:

______________________________

Pharmacist initiating

 

 

Hour

Date

Month

Year

report:

______________________

Discovery Date:

______________________________

 

 

 

Hour

Date

Month

Year

 

 

Drug ordered:

 

 

 

 

 

 

(State: drug/dose/form/route/directions for use)

 

 

 

Medication Incident: an erroneous medication commission or omission that has been subjected upon a patient.

Medication Discrepancy: an erroneous medication commission or omission that has not been released for the patient.

TYPE OF INCIDENT– Patient received drug:

 

 

 

Incorrect Dose

Incorrect Dosage Form

Incorrect Drug

Incorrect Generic Selection

Incorrect Patient

Incorrect Strength

Outdated Product

Allergic Drug Reaction

Incorrect Label/Directions

Drug Unavailable/Omission

Drug-drug Interaction

Other ________________

______________________________________________________________________________________________

______________________________________________________________________________________________

______________________________________________________________________________________________

TYPE OF INCIDENT OR DISCREPANCY – Patient did not receive drug:

Prescribing (specify) _______________________________________________________________________

Dispensing (specify) _______________________________________________________________________

Documentation (specify) ____________________________________________________________________

Other (specify) ____________________________________________________________________________

INCIDENT/DISCREPANCY DESCRIPTION

State facts as known at time of discovery. Additional details about the error by the pharmacist involved may be attached to this document.

________________________________________________________________________________________________

________________________________________________________________________________________________

________________________________________________________________________________________________

________________________________________________________________________________________________

________________________________________________________________________________________________

________________________________________________________________________________________________

DATE:

______________________________

________________________________

 

Hour Date Month Year

Signature of Pharmacist:

Page 1 of 2

CONTRIBUTING FACTORS

(To be completed by pharmacist responsible)

Improper patient identification

 Misread/misinterpreted drug order (include verbal orders)

Incorrect transcription

Drug unavailable

 Lack of patient counselling

Other

 

DATE:

______________________________

__________________

 

 

 

 

Hour Date Month Year

Signature

 

 

 

 

NOTIFICATION – Complete the following information according to Standards of Practice.

1.

Patient notified:

 

 

 

 

 

 

 

 

 

 

___________________________

 

 

 

 

Hour

Date

Month

Year

2.

Physician notified: ____

______________________________

 

 

 

Yes/No

Hour

Date

Month

Year

 

 

 

 

 

 

 

 

 

 

SEVERITY

 

 

 

 

 

 

 

 

None

 

 No change in patient’s condition: no medical intervention

 

Minor

 

 

 

required

 

 

 

Major

 

 Produces a temporary systemic or localized response: does

 

 

 

 

 

 

not cause ongoing complications

 

 

 

 

 Requires immediate medical intervention

 

OUTCOME OF INVESTIGATION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FOLLOW-UP:

 

 

 

 

 

 

 

 

Problem Identification

 

 

 

Action

 

 

 

 

Lack of knowledge

 

Education provided

 

Performance problem

 

Policy/procedure changed

 

Administration problem

 

System changed

 

 

 

Other

 

Individual awareness

 

 

 

 

Group awareness

 

 

 

 

Other

 

 

 

 

 

 

 

 

 

RESOLUTION OF PROBLEM THAT RESULTED IN THE ERROR BEING MADE:

 

 

 

 

 

 

 

 

 

Signature:

Date:

Signature:

Date:

 

(Pharmacist filling out the form)

 

 

 

(Pharmacy Manager)

PHARMACY USE ONLY

Page 2 of 2

Form Information

Fact Name Description
Purpose This form is used to report all medication incidents and discrepancies. Pharmacists can report discrepancies at their discretion.
Initiation The pharmacist who discovers the error is responsible for initiating the report.
Notification Requirement It is mandatory to notify both the physician and pharmacy manager about any medication incidents that could affect patient health or safety.
Patient Information Essential patient details, including name, address, phone number, sex, date of birth, and prescription number, must be included.
Incident Types The form categorizes incidents into various types, such as incorrect dose, incorrect drug, and allergic reactions.
Discrepancy Types Discrepancies can include prescribing, dispensing, or documentation errors, with space for specifics.
Contributing Factors Pharmacists must identify contributing factors, such as improper patient identification or misinterpretation of drug orders.
Severity Assessment The form includes a section to assess the severity of the incident, ranging from no change in patient condition to requiring immediate medical intervention.
Follow-Up Actions After the incident, follow-up actions are documented, including education provided or changes to policies and procedures.

Detailed Guide for Filling Out Medication Error

Completing the Medication Error form is a crucial step in addressing medication incidents and discrepancies. This form ensures that all relevant details are documented accurately, allowing for a thorough investigation and appropriate follow-up. After filling out the form, it will be reviewed by the pharmacy manager and used to implement necessary changes to prevent future errors.

  1. Obtain the Medication Incident and Discrepancy Report Form.
  2. Fill in the Incident Report number at the top of the form.
  3. Provide patient information, including the patient's name, address, phone number, sex, date of birth, prescription number, and PHIN.
  4. Indicate the error date and the date of discovery, including the hour, month, and year.
  5. Specify the drug ordered, including the drug name, dose, form, route, and directions for use.
  6. Choose the type of incident that occurred, marking the appropriate option(s) under "Patient received drug." Include any other relevant details in the space provided.
  7. If applicable, indicate the type of incident or discrepancy under "Patient did not receive drug," providing specifics as necessary.
  8. Describe the incident or discrepancy in detail, stating all known facts at the time of discovery. Attach additional details if needed.
  9. Sign and date the form, including the hour, month, and year.
  10. Complete the contributing factors section by marking all that apply.
  11. Notify the patient and physician, recording the dates and times of notifications.
  12. Assess the severity of the incident, marking the appropriate option.
  13. Document the outcome of the investigation and any follow-up actions taken.
  14. Provide a resolution of the problem that resulted in the error being made.
  15. Ensure both the pharmacist and pharmacy manager sign and date the form where indicated.

Obtain Answers on Medication Error

  1. What is the purpose of the Medication Error form?

    The Medication Error form is designed to document any medication incidents or discrepancies that occur within a pharmacy setting. This includes errors where a patient receives the wrong medication or dose, as well as situations where a medication was not provided to the patient at all. The form serves as a critical tool for ensuring patient safety, facilitating communication among healthcare professionals, and identifying areas for improvement in medication management.

  2. Who is responsible for initiating the report?

    The pharmacist who discovers the error is responsible for initiating the Medication Error form. It is crucial that this report is filled out as soon as possible to ensure accurate documentation of the incident. Timely reporting allows for immediate notification of the physician and pharmacy manager, which is essential for addressing any potential health or safety risks to the patient involved.

  3. What types of incidents should be reported using this form?

    The form is intended for all medication incidents, which can include:

    • Incorrect Dose
    • Incorrect Dosage Form
    • Incorrect Drug
    • Allergic Drug Reactions
    • Drug-drug Interactions
    • Prescribing or dispensing errors
    • Documentation discrepancies

    Each incident type must be clearly indicated on the form, allowing for comprehensive tracking and analysis of medication errors.

  4. What happens after a medication error is reported?

    Once the Medication Error form is completed, it triggers a series of follow-up actions. The pharmacist responsible for the error will identify contributing factors, such as improper patient identification or misinterpretation of drug orders. The pharmacist must also notify the patient and physician, documenting these communications on the form. Following the investigation, appropriate actions are taken to resolve the issue, which may include education for staff, changes in policies, or system improvements to prevent future errors.

Common mistakes

When filling out the Medication Error form, individuals often make critical mistakes that can lead to confusion and delays in addressing the issue. One common error is failing to provide complete patient information. This includes omitting essential details such as the patient's name, address, or phone number. Incomplete information can hinder effective communication and follow-up.

Another frequent mistake is not specifying the type of incident accurately. When selecting the type of medication incident or discrepancy, it's crucial to choose the correct options. Misclassifying the incident can result in inappropriate responses and may affect patient safety.

People also tend to overlook the incident/discrepancy description. A vague or incomplete description can lead to misunderstandings. Providing clear and detailed facts about what happened is essential for a thorough investigation and resolution.

Additionally, the date and time fields are sometimes filled out incorrectly. Accurate timestamps are vital for tracking the timeline of events. Errors in this section can complicate the investigation process and lead to further errors.

Another mistake is failing to notify the physician and pharmacy manager properly. It's important to document whether these parties have been informed, as this can impact the patient's care and the overall response to the incident.

Some individuals neglect to identify contributing factors accurately. This section is crucial for understanding why the error occurred and how to prevent it in the future. Without this information, it becomes challenging to implement effective changes.

Moreover, individuals often forget to sign and date the form. This oversight can lead to questions about accountability and responsibility. Signatures are essential for validating the report and ensuring that it is taken seriously.

Finally, failing to follow up on the resolution of the problem can leave gaps in the process. It's important to document any actions taken to resolve the issue. This not only helps in preventing future errors but also ensures that all involved parties are aware of the steps taken.

Documents used along the form

When a medication error occurs, several other forms and documents may be utilized to ensure proper reporting, investigation, and resolution of the incident. These documents help maintain patient safety and improve pharmacy practices. Below is a list of commonly used forms that accompany the Medication Error form.

  • Incident Report Form: This form captures details about any incident that occurs within a healthcare setting, not limited to medication errors. It provides a structured way to document what happened, who was involved, and the circumstances surrounding the event.
  • Patient Consent Form: This document is necessary when obtaining permission from a patient for treatment or procedures. It ensures that patients are informed about the risks and benefits associated with their medications.
  • Pharmacy Audit Form: Used during routine audits, this form assesses compliance with pharmacy policies and procedures. It may highlight areas of concern that could lead to medication errors.
  • Medication Administration Record (MAR): This record tracks all medications administered to a patient. It serves as a crucial tool for healthcare providers to verify that the correct medications are given at the right times.
  • Quality Assurance Report: This report evaluates the effectiveness of pharmacy practices and identifies areas for improvement. It often includes data from medication errors and incidents to help prevent future occurrences.
  • Root Cause Analysis (RCA) Report: Following a medication error, an RCA report investigates the underlying factors that contributed to the incident. It aims to identify systemic issues and propose solutions to prevent recurrence.
  • Adverse Event Report: This document is used to report any negative effects experienced by a patient due to medication. It is essential for monitoring drug safety and efficacy.
  • Change of Therapy Form: This form is completed when a patient’s medication regimen is altered. It ensures that all healthcare providers are informed of changes, reducing the risk of errors.
  • Patient Education Materials: These documents provide patients with information about their medications, including potential side effects and proper usage. Educating patients can help prevent errors related to misunderstandings.
  • Follow-Up Care Plan: This plan outlines the steps for monitoring a patient after a medication error has occurred. It ensures that any ongoing issues are addressed promptly and effectively.

Utilizing these forms and documents in conjunction with the Medication Error form creates a comprehensive approach to managing medication incidents. Each document plays a specific role in enhancing patient safety and fostering an environment of continuous improvement within healthcare settings.

Similar forms

  • Incident Report Form: Similar to the Medication Error form, this document is used to report various incidents that occur within a healthcare setting. It includes details about the incident, the individuals involved, and the response taken.
  • Patient Safety Report: This form focuses on documenting safety concerns related to patient care. It shares similarities with the Medication Error form in its goal of improving patient safety through thorough reporting and analysis of incidents.
  • Adverse Event Report: This document records any unexpected or harmful outcomes that occur during treatment. Like the Medication Error form, it aims to identify issues that could impact patient health and prevent future occurrences.
  • Quality Assurance Report: This report evaluates the quality of care provided to patients. It is similar to the Medication Error form in that it helps identify areas for improvement and ensures compliance with safety standards.
  • Pharmacy Audit Report: This document reviews pharmacy operations and medication dispensing processes. It aligns with the Medication Error form by focusing on identifying discrepancies and ensuring the correct medication is given to patients.
  • Root Cause Analysis Report: This form investigates the underlying reasons for an incident. It is similar to the Medication Error form in that both aim to understand the factors contributing to errors, ultimately enhancing patient safety.

Dos and Don'ts

When filling out the Medication Error form, it is important to follow certain guidelines to ensure clarity and accuracy. Here is a list of things to do and avoid:

  • Do provide complete patient information, including name, address, phone number, and date of birth.
  • Do clearly state the type of incident or discrepancy, specifying whether it was a medication incident or a discrepancy.
  • Do notify the physician and pharmacy manager promptly about the incident that could impact patient safety.
  • Do describe the incident in detail, including all relevant facts known at the time of discovery.
  • Don't leave any sections of the form blank; incomplete information can lead to misunderstandings.
  • Don't use vague language; be specific about the error and the circumstances surrounding it.

By adhering to these guidelines, the form will serve its purpose effectively and contribute to patient safety and care improvement.

Misconceptions

  • Misconception 1: The Medication Error form is only for serious incidents.

    This is incorrect. The form should be used for all medication incidents, regardless of their perceived severity. Reporting every incident helps improve safety protocols.

  • Misconception 2: Only pharmacists can initiate the report.

    While it is true that the pharmacist discovering the error initiates the report, anyone involved in the incident can provide information. Collaboration is key to accurate reporting.

  • Misconception 3: Patients do not need to be notified if an error occurs.

    This is a dangerous assumption. Patients must be notified of any medication incidents that could affect their health or safety. Transparency is essential for trust and safety.

  • Misconception 4: The form is only for medication discrepancies, not for incidents.

    In reality, the form addresses both medication incidents and discrepancies. Understanding the difference helps ensure proper documentation and follow-up actions.

Key takeaways

  • Use the form for all medication incidents. It is essential to report any discrepancies at the pharmacist’s discretion.

  • The pharmacist who discovers the error must initiate the report. This ensures accountability and accuracy in reporting.

  • Notify both the physician and the pharmacy manager about any medication incidents that could impact patient health or safety.

  • Complete all patient information fields accurately. This includes the patient's name, address, phone number, sex, date of birth, and prescription number.

  • Clearly indicate the error date and the date the pharmacist initiated the report. This helps track the timeline of the incident.

  • Specify the type of incident that occurred. Options include incorrect dose, incorrect drug, allergic reaction, and more.

  • Provide a detailed description of the incident or discrepancy. Include all known facts at the time of discovery.

  • Identify contributing factors that may have led to the error. This can include improper patient identification or misinterpretation of drug orders.

  • Complete the notification section, confirming whether the patient and physician were informed about the incident.