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Outline

The Illinois UI-28 form serves as a crucial tool for employers seeking refunds for overpayments made towards unemployment insurance contributions. This form allows employers to request a refund for any overpayment, which can be processed either through direct deposit or as a paper check. To streamline the process, the Illinois Department of Employment Security (IDES) encourages online submissions via the MyTax Illinois platform, where users can easily navigate to the "Request a Refund" section. Completing the UI-28 form requires specific information, including the employer's name, account number, and the details of the overpayments, which must be submitted separately for each calendar year. The form also necessitates a clear explanation of the basis for the claim and the amounts being refunded. Additionally, if direct deposit is chosen as the payment method, further bank details must be provided. Employers have a three-year window from the date of overpayment to file for a refund, ensuring that they remain compliant with state regulations. For those who prefer to submit the form via fax or mail, clear instructions are provided on how to do so. Understanding the UI-28 form and its requirements can significantly ease the refund process, allowing employers to recover funds efficiently.

Sample - Illinois Ui 28 Form

UI-28 Refund Request Form

IDES has updated your refund options. You can now receive your refund either through direct deposit or as a paper check.

The best way to submit your UI-28 Refund Request to IDES is online

through MyTax Illinois.

To submit your UI-28 Refund Request online:

Log on to the MyTax Illinois website at http://mytax.illinois.gov

Click on the Unemployment Insurance link

Click on the “Request a Refund” link under the “I Want To” section

It’s quick and easy to do

Other features available online at MyTax Illinois:

Submit your quarterly contribution and wage reports

Make all your payments easily and securely

View your tax letters and correspondence

Request interest and penalty waivers

View your new annual tax rates

Maintain Power of Attorney relationships

AND MUCH MORE

Visit our IDES Employer Update website, at www.ides.illinois.gov/MyTaxUI for additional information. Contact the IDES Employer Hotline at 1-800-247-4984 if you have any questions about MyTax Illinois or the UI 28 form.

Instructions for completing the UI-28 are on Page 2. The UI-28 Form is on Pages 3 and 4. Note, Page 4 is only required if you have elected to receive your refund via

Direct Deposit.

UI-28 Revised: May 2018

Page 1 of 4

INFORMATION AND GENERAL INSTRUCTIONS

If there is currently an overpayment on your account, you may apply the overpayment to contributions due in subsequent quarters or we will automatically apply it to any future underpayment. You may also apply for a refund online at mytax.illinois.gov or by completing this UI-28 form and faxing it to 217-557-1948 or mailing it to:

DEPARTMENT OF EMPLOYMENT SECURITY

REFUND UNIT, 10TH FLOOR

33 SOUTH STATE STREET

CHICAGO, ILLINOIS, 60603

You have three years from the date of the overpayment to use the credit or to request a refund, except in the case of an overpayment that occurred on or after January 1, 2015 and prior to the effective date of House Bill 2699 of the 100th General Assembly, in which case you have until June 30, 2018 or 3 years from the date of the overpayment, whichever is later.

A separate form UI-28, Refund Request Form, must be submitted for each calendar year with respect to which a claim is filed. If you are adjusting individual worker’s wages not previously corrected, you must complete Form UI-40C

“EMPLOYERS CORRECTION REPORT FOR THE QUARTERENDING - ,” and submit it with the Form UI-28. TheUI-40C form may be printed from the IDES website, www.ides.illinois.gov. Please be aware that correcting a wage report may affect an employer’s contribution rate for any year with respect to which such wages were included in the computation of the rate.

All claims for adjustments/refund are subject to field investigation and audit at the discretion of the Director.

INSTRUCTIONS FOR PREPARATION OF

FORM UI-28, REFUND REQUEST FORM

Enter your name and account number exactly as it appears on your contribution report. Enter your current address. However, entering an address on this form that is different than the address currently contained in our records will not be considered an official change of address request. If this is a new address, you must update your address with the Department in one of the following ways: through MyTax Illinois (mytax.illinois.gov), by mailing a UI-50A Notice of Change to the Department, or by calling, faxing or writing the Department and providing the same information as would be provided on the UI-50A.

ITEM A. BASIS OF CLAIM

Explain in detail the nature of the overpayment. State fully the facts which you believe entitle you to an adjustment/refund. If more space is required, continue on your own letterhead, which will then become a part of this claim. FAILURE TO GIVE COMPLETE INFORMATION WILL DELAY THE PROCESSING OF YOUR CLAIM AND MAY RESULT IN A DENIAL.

ITEM B. FOR THE YEAR

Enter the year applicable to your claim.

ITEM C. DESCRIPTION OF PAYMENTS

Each line represents a quarter, per year.

Enter the date of payment, original amount of payment and amount to be refunded.

Total Amount of This Claim – Enter the total amount of claim for the calendar year. Amount shown in this item must equal the sum of the totals in the Amount to be Refunded column.

*** The UI-28 must be Signed with Official Title and Dated ***

UI-28 Revised: May 2018

Page 2 of 4

 

Refund Request Form (UI-28)

 

33 South State Street, Refund Unit, 10th Floor

Fax: 217-557-1948

Chicago, Illinois, 60603

UI Account Number

Employer Name

Mailing Address

City - State - Zip Code

A.BASIS FOR CLAIM. (If more space is required, attach additional sheets)

____________________________________________________________________________

B.FOR THE YEAR: _______ (Enter year applicable to this claim. Prepare a separate claim for each year)

C.DESCRIPTION OF PAYMENTS. Please list the payments for which a refund is requestedbelow:

DATE OF PAYMENT

ORIGINAL AMOUNT OF PAYMENT

AMOUNT TO BE REFUNDED

TOTAL AMOUNT OF THIS CLAIM:

Your refund may be sent to you either in the form of Direct Deposit or a Paper Check.

If you choose Direct Deposit, complete page 4 and return it with this page 3.

Payment Method (Select One):

 

Direct Deposit

 

Paper Check

I, the undersigned, certify that the information contained in this claim, including any other attachments, is true and correct to the best of my knowledge and belief, that I have authority to act on behalf of the abovenamed employer, and that no claim for this erroneous payment has previously been made.

Printed Name __________________________________

Signed by ____________________________________

Official Title __________________________________

Date

____________________________________

Note: This claim for refund must be signed by an owner, partner, officer or authorized agent within the employing enterprise. If signed by another person, a Power of Attorney must be on file. This state agency is requesting disclosure of information that is necessary to accomplish the statutory purpose as outlined under 820 ILCS 405/2201. Disclosure of this information is voluntary. However, failure to supply the information required by this form will result in your refund request being denied.

UI-28 Revised: May 2018

Page 3 of 4

Direct Deposit Authorization

(Complete and return with Page 3 only if electing Direct Deposit)

Employer Name:

Employer UI Account Number (7 Digits):

If Direct Deposit is Chosen, Please Provide the Employer’s Bank Information Below

Employer FEIN Number (9 Digits):

Bank Name:

____________________________________________

Bank Routing Number:

____________________________________________

Bank Account Number:

____________________________________________

Bank Account Number (Re-enter): ____________________________________________

Name on Bank Account:

____________________________________________

Type of Bank Account:

 

Business Checking

 

Checking

 

 

 

 

 

 

(Select Only One)

 

 

Business Savings

 

Savings

 

 

 

 

 

 

 

 

 

Printed Name __________________________________

Signed by ____________________________________

If you elected to receive a Paper Check, fax only Page 3 to the fax number below.

If you elected Direct Deposit, fax both Pages 3 and 4 (in that order)

to the fax number below.

Fax: 217-557-1948

UI-28 Revised: May 2018

Page 4 of 4

Form Information

Fact Name Fact Description
Form Purpose The UI-28 form is used to request a refund for overpayments made in unemployment insurance contributions.
Submission Methods Refund requests can be submitted online via MyTax Illinois or by faxing or mailing the completed form to the Department of Employment Security.
Governing Law The UI-28 form is governed by the Illinois Unemployment Insurance Act, specifically under 820 ILCS 405.
Time Limit for Refund Requests Individuals have three years from the date of the overpayment to request a refund, with specific exceptions outlined for overpayments after January 1, 2015.
Direct Deposit Option Refunds can be issued via direct deposit or paper check, with additional information required if choosing direct deposit.
Required Attachments A separate UI-28 form must be submitted for each calendar year, and Form UI-40C must accompany the UI-28 if adjusting individual worker’s wages.
Information Accuracy Claims must be signed by an authorized representative, and failure to provide complete information may delay processing or result in denial.
Contact Information Questions regarding the UI-28 form can be directed to the IDES Employer Hotline at 1-800-247-4984.

Detailed Guide for Filling Out Illinois Ui 28

Filling out the Illinois UI-28 form is a straightforward process that allows you to request a refund for any overpayment related to unemployment insurance contributions. Once you have completed the form, you can submit it online or via fax or mail. Ensure that all information is accurate to avoid delays in processing your request.

  1. Visit the MyTax Illinois website at mytax.illinois.gov to access the UI-28 form.
  2. Enter your name and UI account number as they appear on your contribution report.
  3. Provide your current mailing address. If this is a new address, update it through MyTax Illinois or by mailing a UI-50A Notice of Change.
  4. In Item A, explain the nature of the overpayment in detail. Include all relevant facts that support your claim for a refund.
  5. In Item B, indicate the year applicable to your claim. Remember to submit a separate claim for each year.
  6. In Item C, list the payments for which you are requesting a refund. For each quarter, enter the date of payment, the original amount of payment, and the amount to be refunded.
  7. Calculate the total amount of your claim for the calendar year and ensure this matches the sum of the amounts to be refunded.
  8. Sign the form, including your official title, and date it. This signature must be from an owner, partner, officer, or authorized agent.
  9. If you choose Direct Deposit, complete page 4 with your bank information. If opting for a Paper Check, proceed to fax or mail only page 3.
  10. Submit your completed form by faxing it to 217-557-1948 or mailing it to the Department of Employment Security, Refund Unit, 10th Floor, 33 South State Street, Chicago, Illinois, 60603.

Obtain Answers on Illinois Ui 28

  1. What is the Illinois UI-28 form?

    The Illinois UI-28 form is a Refund Request Form that allows employers to request a refund for any overpayments made to unemployment insurance contributions. If you have overpaid, you can apply for a refund or apply the overpayment to future contributions.

  2. How can I submit my UI-28 Refund Request?

    The easiest way to submit your UI-28 Refund Request is online through MyTax Illinois. Simply log on to the MyTax Illinois website, click on the Unemployment Insurance link, and then select “Request a Refund” under the “I Want To” section. This process is quick and user-friendly.

  3. What are my refund options?

    You can receive your refund either through direct deposit or as a paper check. If you choose direct deposit, make sure to complete the additional section on Page 4 of the UI-28 form.

  4. What information do I need to provide on the UI-28 form?

    When filling out the UI-28 form, include your name, account number, and current address. You must also explain the basis for your claim in detail, including the nature of the overpayment. If you need more space, you can attach additional sheets.

  5. How long do I have to request a refund?

    You have three years from the date of the overpayment to request a refund. However, if the overpayment occurred on or after January 1, 2015, and before the effective date of House Bill 2699, you have until June 30, 2018, or three years from the overpayment date, whichever is later.

  6. Do I need to submit a separate form for each year?

    Yes, a separate UI-28 form must be submitted for each calendar year for which you are filing a claim. Make sure to indicate the year applicable to your claim on the form.

  7. What if I need to correct an individual worker's wages?

    If you are adjusting an individual worker’s wages that were not previously corrected, you must complete Form UI-40C, the Employers Correction Report, and submit it along with the UI-28 form.

  8. What happens if I provide incomplete information?

    Providing incomplete information on your UI-28 form can delay the processing of your claim and may even result in a denial. Make sure to fill out all sections accurately and completely.

  9. Where can I get more information about the UI-28 form?

    You can find additional information on the IDES Employer Update website. For specific questions, you can contact the IDES Employer Hotline at 1-800-247-4984.

Common mistakes

Filling out the Illinois UI-28 form can be straightforward, but many individuals make common mistakes that can delay their refund requests. Understanding these pitfalls can help ensure a smoother process. One frequent error is failing to provide complete information in the BASIS OF CLAIM section. It's crucial to explain the nature of the overpayment in detail. If you do not fully articulate the facts supporting your claim, it may result in processing delays or even denial of your request.

Another mistake often seen is neglecting to enter the correct year for the claim in the FOR THE YEAR section. Each claim must correspond to a specific calendar year, and submitting a claim for the wrong year can lead to confusion and further complications. Additionally, some individuals forget to sign the form. The UI-28 must be signed by an authorized individual, such as an owner or officer of the company. A missing signature can halt the processing of your request.

In the DESCRIPTION OF PAYMENTS section, many people mistakenly enter incorrect payment amounts or dates. Each line represents a quarter, and accuracy is key. The total amount claimed must match the sum of the amounts listed in the refund column. If these figures do not align, it could raise red flags and lead to delays.

Another common oversight is not using the correct method for submitting the form. While the online submission through MyTax Illinois is encouraged, some individuals still opt to fax or mail their forms without ensuring they follow the correct instructions. If you choose direct deposit, remember to complete the additional page and provide accurate bank information. Failing to do so can result in further delays in receiving your refund.

Moreover, people often overlook the requirement to submit a separate UI-28 form for each calendar year. Consolidating multiple years into a single form can complicate the review process. Each year needs its own claim to ensure clarity and proper handling.

Lastly, many applicants do not verify their contact information. If the address on the form differs from what the Department has on record, it will not be considered an official change. This can lead to communication issues or delays in receiving your refund. Always ensure that your current address is correct and that any necessary updates have been made through the appropriate channels.

By being aware of these common mistakes, you can improve your chances of a successful and timely refund request. Take the time to review your form carefully before submission, and don’t hesitate to reach out to the IDES Employer Hotline if you have questions. Proper preparation can save you time and frustration down the line.

Documents used along the form

The Illinois UI-28 form is an essential document for employers seeking a refund for overpayments made in unemployment insurance contributions. However, it is often accompanied by other forms and documents that help streamline the refund process. Understanding these additional documents can make the submission process smoother and more efficient.

  • UI-40C - Employers Correction Report for the Quarter Ending: This form is used when employers need to correct individual worker’s wages that were not previously reported accurately. It must be submitted alongside the UI-28 form to ensure that all adjustments are properly documented and processed.
  • UI-50A - Notice of Change: If an employer has a change of address, this form is necessary to officially update records with the Illinois Department of Employment Security (IDES). It's important to complete this step to avoid any delays in communication or processing of claims.
  • Power of Attorney Document: If someone other than the employer is submitting the UI-28 form, a Power of Attorney must be on file. This document grants authority to the designated individual to act on behalf of the employer, ensuring that all claims are valid and authorized.
  • Direct Deposit Authorization Form: If the employer chooses to receive their refund via direct deposit, this form is required. It collects the necessary banking information to facilitate a smooth transfer of funds directly into the employer's bank account.

By familiarizing yourself with these forms and documents, you can enhance your understanding of the refund process associated with the Illinois UI-28 form. This knowledge can help ensure that all necessary paperwork is submitted correctly, leading to a quicker resolution and refund. Always remember to double-check that all forms are filled out completely and accurately to avoid unnecessary delays.

Similar forms

  • UI-40C Form: This form is used for correcting individual worker’s wages. Similar to the UI-28, it requires detailed information about payments and adjustments. Both forms must be submitted for each calendar year and are crucial for ensuring accurate contributions.
  • UI-50A Notice of Change: This document is used to update an employer’s address with the Department. Like the UI-28, it ensures that the information on file is current and accurate, which is essential for processing claims and refunds.
  • Quarterly Contribution and Wage Reports: Employers submit these reports to detail their contributions and wages for each quarter. Both the reports and the UI-28 form are vital for maintaining accurate records and ensuring compliance with state regulations.
  • Power of Attorney Documentation: If someone other than the employer submits the UI-28, a Power of Attorney must be on file. This requirement mirrors the need for proper authorization in various legal forms, ensuring that the correct individual is acting on behalf of the employer.

Dos and Don'ts

When filling out the Illinois UI-28 form, it is important to follow certain guidelines to ensure a smooth process. Below is a list of things to do and avoid.

  • Do enter your name and account number exactly as they appear on your contribution report.
  • Do provide a complete and detailed explanation of the overpayment in Item A.
  • Do ensure that the total amount of your claim matches the sum of the amounts to be refunded.
  • Do sign the form and include your official title and date.
  • Don't submit a claim without providing all required information, as this may delay processing.
  • Don't use an outdated address; update your address with the Department if necessary.
  • Don't forget to prepare a separate claim for each calendar year.
  • Don't sign the form if you do not have the authority to act on behalf of the employer.

Misconceptions

Understanding the Illinois UI-28 form can be challenging, especially with the many misconceptions surrounding it. Here are five common misunderstandings and clarifications to help you navigate the process more effectively.

  • Misconception 1: The UI-28 form can only be submitted by mail.
  • Many believe that mailing the UI-28 form is the only option. In reality, you can submit your refund request online through MyTax Illinois, making the process quicker and more efficient.

  • Misconception 2: You can request a refund for any amount at any time.
  • This is not the case. You must apply for a refund within three years of the overpayment date. For certain overpayments, the deadline may differ, so it’s essential to check the specific rules that apply.

  • Misconception 3: You need to fill out the entire UI-28 form for every refund request.
  • While it is important to provide detailed information, if you are only requesting a refund via Direct Deposit, you only need to complete the relevant sections. Page 4 is necessary only if you choose Direct Deposit.

  • Misconception 4: You cannot change your address on the UI-28 form.
  • While you can enter a new address on the form, it will not update your records. To officially change your address, you must use MyTax Illinois or submit a UI-50A Notice of Change.

  • Misconception 5: The refund process is automatic and does not require follow-up.
  • Unfortunately, this is not true. All claims are subject to investigation and audit, which may delay processing. Staying proactive and following up can help ensure your request is handled in a timely manner.

Key takeaways

When filling out the Illinois UI-28 form, keep these key points in mind:

  • Direct Deposit or Paper Check: You can choose to receive your refund via direct deposit or as a paper check.
  • Online Submission: The easiest way to submit your UI-28 is through MyTax Illinois. This method is quick and efficient.
  • Deadline for Claims: You have three years from the date of overpayment to request a refund or use the credit.
  • Separate Claims: A separate UI-28 form must be submitted for each calendar year for which you are claiming a refund.
  • Complete Information: Provide detailed information about the overpayment. Incomplete information may delay processing or result in denial.
  • Required Signatures: The form must be signed by an owner, partner, officer, or authorized agent of the business.
  • Wage Corrections: If you need to adjust individual worker wages, include the UI-40C form with your UI-28 submission.
  • Contact Information: If you have questions, reach out to the IDES Employer Hotline at 1-800-247-4984 for assistance.

By following these guidelines, you can ensure a smoother process when submitting your refund request.