
RULES June 3, 2019 Page 8 of 69
a. Contain a list of information required by statute or rule and necessary to complete the application or grant the license, and
b. Inform the applicant that the request suspends the running of days within the time-frame, and
c. Be effective on the date of issuance which is:
i. The date of its postmark, if mailed;
ii. The date of delivery, if delivered in person by a Board employee or agent; or
iii. The date of delivery to the electronic address if delivered electronically.
4. "Deficiency notice" means written communication by the Board to an applicant in person or at the mailing or electronic address
identified on the application notifying the applicant that additional information, including missing documents, is needed to
complete the application. The written communication shall:
a. Contain a list of information required by statute or rule and necessary to complete the application or grant the license;
b. Inform the applicant that the request suspends the running of days within the time-frame; and
c. Be effective on the date of issuance which is:
i. The date of its postmark, if mailed;
ii. The date of delivery, if delivered in person by a Board employee or agent; or
iii. The date of delivery to the electronic address if delivered electronically.
5. "Notice of administrative completeness" means written communication by the Board to an applicant in person or at the mailing or
electronic address identified on the application notifying the applicant the application contains all information required by statute
or rule to complete the application.
6. "Overall time-frame" has the same meaning as A.R.S. § 41-1072(2).
7. "Substantive review time-frame" has the same meaning as A.R.S. § 41-1072(3).
B. In computing the time-frames in this Section, the day of the act or event from which the designated period begins to run is not
included. The last day of the period is included unless it is a Saturday, Sunday, or official state holiday, in which event the period runs
until the end of the next day that is not a Saturday, Sunday, or official state holiday.
C. For each type of licensure, certification, or approval issued by the Board, the overall time-frame described in A.R.S. § 41-1072(2) is
listed in Table 1. An applicant may submit a written request to the Board for an extension of time in which to provide a complete
application. The request for an extension of time shall be submitted to the Board office before the deadline for submission of a
complete application and shall state the reason that the applicant is unable to comply with the time-frame requirements in Table 1 and
the amount of additional time requested. The Board may grant an extension of time based on whether the Executive Director of the
Board finds that the applicant is unable to comply within the time-frame due to circumstances beyond the applicant's control and that
the additional information can reasonably be supplied during the extension of time.
D. For each type of licensure, certification, or approval issued by the Board, the administrative completeness review time-frame
described in A.R.S. § 41-1072(1) is listed in Table 1 and begins to run when the Board receives an application packet.
1. If the application packet is not administratively complete,
the Board shall send a deficiency notice to the applicant. The time for
the applicant to respond to a deficiency notice begins to run on the date the deficiency notice is issued.
a. The deficiency notice shall list each deficiency.
b. The applicant shall submit to the Board the missing information listed in the deficiency notice within the period specified in
Table 1 for responding to a deficiency notice. The time-frame for the Board to complete the administrative review is
suspended until the Board receives the missing information.
c. If an applicant fails to provide the missing information listed in the deficiency notice within the period specified in Table 1,
the Board shall close the applicant's file and send a notice to the applicant by U.S. mail and electronically, if an electronic
address is included in the application.
d. If the applicant is the subject of an investigation, the Board may continue to process the application. Failure of the applicant
to supply the requested information may result in denial of the license or certificate based on information gathered during
the investigation.
2. If the application packet is administratively complete, the Board shall send a written notice of administrative completeness to the
applicant.
3. If the Board issues a license, certificate, or approval during the administrative completeness review time-frame, the Board shall
not send a separate written notice of administrative completeness.
E. For each type of licensure, certification, or approval issued by the Board, the substantive review time-frame described in A.R.S. § 41-
1072(3) is listed in Table 1 and begins to run on the date the notice of administrative completeness is issued.
1. During the substantive review time-frame, an applicant may make a request to withdraw an application packet. The Board may
deny the request to withdraw an application packet if the applicant is the subject of an investigation, based on information
gathered during the investigation.
2. If an applicant discloses or the Board receives allegations of unprofessional conduct as described in A.R.S. § 32-1601 or this
Chapter, the Board shall review the allegations and may investigate the applicant. The Board may require the applicant to provide
additional information as prescribed in subsection (E)(3) based on its assessment of whether the conduct is or might be harmful
or dangerous to the health of a client or the public.
3. During the substantive review time-frame, the Board may make one comprehensive written request for additional information.
The applicant shall submit the additional information within the period specified in Table 1. The time-frame for the Board to
complete the substantive review of the application packet is suspended from the date the comprehensive written request for
additional information is issued until the Board receives the additional information.
4. If the applicant fails to provide the additional information identified in the comprehensive written request for additional
information within the time specified in Table 1, the Board shall close the applicant's file and send a notice to the applicant by
U.S. mail and electronically, if an electronic address is included in the application. The Board may continue to process the